Rochester Public Utilities | Blog

RPU Service Center Holiday Hours

The RPU Service Center holiday hours for Christmas and New Year’s are:

December 23- Closing at noon
December 26- Closed
December 30- Closing at noon
January 2- Closed

RPU payments can be made anytime at www.rpu.org.

Posted: Nov 28, 2016 by Tony B | Comments (0)

2017 Proposed Rate Schedule and 3.7% Overall Electric Rate Increase

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Posted: Oct 27, 2016 by Tony B | Comments (0)

Lake Zumbro Hydro Drawdown Draws Near

The annual drawdown of Lake Zumbro is scheduled to begin on October 30th. The drawdown is necessary for planned maintenance and shoreline restoration work.  The public should be aware that the drawdown planned for this fall will be substantially greater than normal.  A typical fall drawdown is less than two feet; whereas this year a three foot drawdown will be attempted.  These plans are subject to change depending on rainfall and resulting runoff.  RPU’s drawdown plan is as follows:

The drawdown plan is subject to change depending on weather conditions.

During the months of November through March, Rochester Public Utilities (RPU) will attempt to maintain the lake level at the winter pool of 913.0.

Real-time lake level information, along with Lake Zumbro hydro updates are available on the RPU web site (www.rpu.org). For additional information regarding the Zumbro Hydroelectric Facility please contact Tony Benson at (507) 280-1534.

 

Tips for lake ice safety:

 

Be extremely careful during winter activities that involve Lake Zumbro such as ice fishing, snowmobiling or just walking out on the frozen lake.

Watch the weather and river flow conditions.

Ice thickness and condition can vary greatly. Be very cautious.

Look out for ice heaves and exposed logs and snags.

Be cautious in the vicinity of the dam. De-icing equipment has been installed along the upstream face of the dam resulting in open water and/or thin ice.

Do not proceed past the warning signs and buoys.

 

About Rochester Public Utilities

 

As the municipal utility of Rochester, Minn., for more than 110 years, RPU provides high-quality and reliable electricity to over 47,000 customers.  Water customers number more than 36,000.  RPU continually investigates innovative technologies to help customers realize the best value from the services they receive.  Current initiatives include fuel cell research, wind power, and photovoltaic offerings.

 

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Posted: Oct 06, 2016 by Tony B | Comments (0)

RPU warns of utility scams

Rochester Public Utilities (RPU) has heard from customers that scam calls are being made to some RPU customers. RPU staff has collected information regarding the scam from customers to share with all RPU customers and the Rochester community.

The Scam –The callers are targeting commercial customers, but residential customers need to be vigilant as well. A caller states that they are from RPU’s disconnect department and that you are past due. They say that if payment isn’t paid over the phone, then you will be disconnected. Be aware though, that sophisticated technology and newer phone systems can mimic the look of an RPU phone number.

Payment Method Requested – The caller usually will require you to purchase a pre-paid debit card and to provide the number of the card over the phone. Sometimes a credit card over the phone will be requested. Payments from a pre-paid debit card cannot be reversed. In one instance, a person showed up at a business to try to collect.

Identifying a Scam – RPU will never request bank or secure personal information from you over the phone unless you ask to discuss your account. The RPU representative will then ask for information to identify who you are.

What to do if you receive a scam call:

If you ever feel pressured or feel that something is not right, hang up and call RPU directly at 507.280.1500.

About Rochester Public Utilities

As the municipal utility of Rochester, Minn., for more than 110 years, RPU provides high-quality and reliable electricity to over 50,000 customers.  Water customers number more than 37,000.  RPU continually investigates innovative technologies to help customers realize the best value from the services they receive.  Current initiatives include fuel cell research, wind power, and photovoltaic offerings.

 

 

 

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Posted: Oct 03, 2016 by Tony B | Comments (0)

ROCHESTER PUBLIC UTILITIES CELEBRATES PUBLIC POWER WEEK, OCT. 2-8

Rochester Public Utilities (RPU) is celebrating Public Power Week (#PublicPowerWeek), Oct. 2-8, along with more than 2,000 other community-owned, not-for-profit electric utilities that collectively provide electricity to 48 million Americans.

“Public Power Week celebrates the reliable, affordable electricity RPU provides to our community,” said RPU General Manager, Mark Kotschevar “Public power puts the people of Rochester first, and Public Power Week gives us the chance to emphasize the advantages of locally grown, locally owned power that supports strong communities,” said Kotschevar.

“Our service is reliable and safe and we take pride in serving our friends and neighbors,” said Kotschevar “RPU is proud to have served Rochester for 120 years.”

Today RPU has over 170 employees providing the Rochester community with safe, reliable electricity and drinking water. RPU serves more than 50,000 electric customers.

Public Power Week is an annual national event coordinated by the American Public Power Association in Washington, D.C. The association represents not-for-profit, community-owned electric utilities that power homes, businesses and streets in nearly 2,000 towns and cities, serving 48 million Americans. APPA partners with its members to promote public power, helping community-owned utilities deliver superior services through joint advocacy, education, and collaboration. More at www.PublicPower.org.

 

About Rochester Public Utilities

 

As the municipal utility of Rochester, Minn., for more than 110 years, RPU provides high-quality and reliable electricity to over 50,000 customers.  Water customers number more than 39,000.  RPU continually investigates innovative technologies to help customers realize the best value from the services they receive.  Current initiatives include photovoltaic offerings, wind energy, energy and water efficient equipment, and electric vehicle charging.

 

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Posted: Oct 03, 2016 by Tony B | Comments (0)