Rochester Public Utilities energy assistance efforts paying off
Rochester Public Utilities (RPU) communication efforts promoting local energy assistance helps to get over $20,000 in assistance for RPU and other utility customers.
RPU actively called customers and promoted the local energy assistance available through Three Rivers Community Action during the month of June. During one day alone, over 100 emails for energy assistance information were answered.
“Local energy assistance is a valuable and necessary program for many customers during this time. We recognized the importance of getting the word out and we took action by engaging many work areas within RPU to help with this effort. RPU employees from the marketing, customer relations, finance/accounting, and communications department all stepped up to reach out to our customers,” said Krista Boston, RPU Director of Customer Relations.
The deadline for applying is July 1. Customers that may benefit from local energy assistance can contact Three Rivers Community Action (www.threeriverscap.org), and for all other payment arrangement or billing questions contact Rochester Public Utilities (www.rpu.org).
About Rochester Public Utilities
As the municipal utility of Rochester, Minn., for more than 110 years, RPU provides high-quality and reliable electricity to over 50,000 customers. Water customers number more than 40,000. RPU continually investigates innovative technologies to help customers realize the best value from the services they receive. Current initiatives include fuel cell research, wind power, and photovoltaic offerings.
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