Rochester Public Utilities | Blog

RPU experiencing technical issues today affecting customer services

Due to technical issues, we are not able to process payments, transfer services, and access other internal business applications. If you would like to make a payment on your RPU account, please use our IVR pay by phone system by calling 1-855-210-2285 or through our online payment system. Thank you for your patience while we work diligently to address these issues.

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