The RPU Service Center will be closed on Monday, September 2 in observance of Labor Day. Payments can be dropped off at a drop box location, made over the phone by calling 855-210-2285, or submitted online at www.rpu.org. Have a safe and happy holiday!
Rochester Public Utilities will be flushing fire hydrants in the areas mapped below (within the red area) between 8:00 a.m. to 4:00 p.m., for approximately two weeks, beginning August 14. Fire hydrants are flushed to remove mineral deposits and sediment from the water mains and to ensure proper operation for fire protection.
During hydrant flushing operations, it is not unusual for customers to experience rusty water, and or pressure changes. Rusty water does not pose a health issue, but may affect the aesthetic quality of the water. Customers are encouraged to check their water for discoloration prior to using hot water or doing laundry, as rusty water may stain clothing. If rusty water is present, customers should flush their household plumbing by opening cold water taps and flushing until clear. Outdoor watering or using exterior hose outlets can also flush customer piping while still using water efficiently.
If you do experience any clothing staining, rust remover is available free of charge and can be delivered to you by calling RPU at 507-280-1500.
It may be from a credit on your account or a rebate check that has not been cashed. These funds must be claimed soon or, by state law, the funds will be paid to the State of Minnesota. To see if you have unclaimed funds with RPU, click here to see the most updated list.
Make sure to have a recent RPU bill available to reference your Business Partner Number.
If you see your Business Partner Number listed, contact RPU at 507.280.1500.
