Rochester Public Utilities | Blog

Archive for June, 2013

RPU Service Center Closed on July 4th

Thursday, June 27th, 2013

The RPU Service Center will be closed on Thursday, July 4 in observance of Independence Day. Payments can be dropped off at a drop box location, made over the phone by calling 855-210-2285, or submitted online at www.rpu.org. Have a safe and happy holiday!

Hydrant Flushing Routes Starting June 11

Thursday, June 13th, 2013

Rochester Public Utilities will be flushing fire hydrants in the areas mapped below (within the red area) between 8:00 a.m. to 4:00 p.m., for approximately two weeks, beginning June 11. Fire hydrants are flushed to remove mineral deposits and sediment from the water mains and to ensure proper operation for fire protection.

During hydrant flushing operations, it is not unusual for customers to experience rusty water, and or pressure changes. Rusty water does not pose a health issue, but may affect the aesthetic quality of the water. Customers are encouraged to check their water for discoloration prior to using hot water or doing laundry, as rusty water may stain clothing. If rusty water is present, customers should flush their household plumbing by opening cold water taps and flushing until clear. Outdoor watering or using exterior hose outlets can also flush customer piping while still using water efficiently.

If you do experience any clothing staining, rust remover is available free of charge and can be delivered to you by calling RPU at 507-280-1500.

Hydrant Flushing Routes Starting June 3

Monday, June 3rd, 2013

Rochester Public Utilities will be flushing fire hydrants in the areas mapped below (within the red area) between 8:00 a.m. to 4:00 p.m., for approximately two weeks, beginning June 3. Fire hydrants are flushed to remove mineral deposits and sediment from the water mains and to ensure proper operation for fire protection.

During hydrant flushing operations, it is not unusual for customers to experience rusty water, and or pressure changes. Rusty water does not pose a health issue, but may affect the aesthetic quality of the water. Customers are encouraged to check their water for discoloration prior to using hot water or doing laundry, as rusty water may stain clothing. If rusty water is present, customers should flush their household plumbing by opening cold water taps and flushing until clear. Outdoor watering or using exterior hose outlets can also flush customer piping while still using water efficiently.

If you do experience any clothing staining, rust remover is available free of charge and can be delivered to you by calling RPU at 507-280-1500.