On October 16, 2017, the City Council adopted the NLC/USP. Inc. Service Line Marketing Agreement (https://rochestercitymn.iqm2.com/Citizens/Detail_LegiFile.aspx?Frame=&MeetingID=2611&MediaPosition=1367.818&ID=7961&CssClass). This allows the company to market their Sewer Line and Interior Plumbing coverage to residents in the city of Rochester. Information on this can be found in the attachment titled “NLC Service Line Warranty Program Overview”.

Their Water Line coverage is not included as a part of this offering since RPU already provides this coverage through our Service Assured® program (https://www.rpu.org/rebates-programs/residential/service-assured-underground-utility-repair-coverage-program.php).

If you have questions about RPU’s Service Assured® program or would like to sign up for it, contact RPU at 280.1500.

This entry was posted on Wednesday, January 3rd, 2018 at 10:27 am and is filed under Customer Service, Water Utility. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.