Rochester Public Utilities | Blog

RPU Connect – An Easier Way to Manage Your Utility Account

Rochester Public Utilities (RPU) customers will soon be able to review water and electric usage, enroll in paperless billing, autopay, one-time payments, options available for fast, easy, and secure payments and more with the new RPU Connect mobile application and customer website.

RPU Connect is a free mobile application that provides secure access to accounts, payment options, and tracks your usage. These same features will also be available through an online customer portal designed for desktop computers.

In addition to the features mentioned above, customers also have the ability to select “notification” preferences to receive proactive billing alerts, via email, text or phone. As well as securely connecting with our Customer Relations Team via email, using the “connect me” feature of RPU Connect.

The mobile app will be available on both iOS and Android platforms.

Rochester Public Utilities (RPU) customers will soon be able to review water and electric usage, enroll in paperless billing, autopay, one-time payment options available for pay their monthly bill and more with the new RPU Connect mobile application and customer website.

RPU Connect is a free mobile application that provides secure access to accounts, payment options and power usage tracking. The same services will also be available through an online customer portal designed for desktop computers.

In addition to the features mentioned above, customers also have the ability to select “notification” preferences to receive alerts for outages and bill due reminders. Through the “connect me” feature of RPU Connect, customers can interact with customer support without ever having to dial in.

The mobile app will be available on both iOS and Android platforms.

Leave a Reply