Rochester Public Utilities | Blog

RPU to resume non-pay disconnects on August 2, 2021

Rochester Public Utilities (RPU) will be resuming non-pay disconnects beginning August 2. Service disconnections were put on hold in March 2020 due to the pandemic.

RPU customers with an outstanding balance will receive a disconnection notice, with a date of disconnect. If you are behind on your RPU bill, and need to make a payment or set up a payment arrangement, contact RPU Customer Care. If no action is taken, the account will be up for disconnect after August 2.

Financial and energy assistance resources can be found on the RPU website at https://www.rpu.org/education-environment/community-resources.php under the Community Resources page or by calling RPU Customer Care at 507-280-1500.

About Rochester Public Utilities

As the municipal utility of Rochester, Minn., for more than 110 years, RPU provides high-quality and reliable electricity to over 56,000 customers.  Water customers number more than 40,000.  RPU continually investigates innovative technologies to help customers realize the best value from the services they receive.  Current initiatives include photovoltaic offerings, wind energy, energy and water efficient equipment, and electric vehicle charging.

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